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Sample Total Rewards Audit Procedures

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Sample_Documents

DISCLAIMER: This is a sample template provided for informational purposes only. It does not constitute legal, tax, or financial advice. Organizations should consult their own legal and tax advisors and tailor this document to reflect their specific business needs, geographies, and applicable laws.

Total Rewards Audit Procedures: <Company Name>

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Document Type Total Rewards Audit Procedures
Category Compliance & Governance
Company <Company Name>
Version v<Version Number>
Effective Date <Effective Date>
Last Review Date <Last Review Date>
Next Scheduled Review <Next Review Date> (every <Frequency, e.g., 12 months>)
Document Owner <Head of Total Rewards or Title>
Approver(s) <CHRO>; <Chief Compliance Officer>; <Internal Audit>
Confidentiality Internal Use Only

Document Purpose and Objectives

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  • Define consistent, repeatable procedures for auditing Total Rewards programs at <Company Name> across all geographies and entities
  • Provide control objectives, test steps, sampling methods, and documentation standards aligned with industry best practices
  • Ensure compliance with applicable laws, regulations, plan documents, and internal policies
  • Identify control gaps and risks impacting pay equity, benefits compliance, payroll accuracy, financial reporting, and employee experience
  • Enable evidence-based remediation, continuous improvement, and transparent reporting to governance bodies

Scope and Applicability

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  • In Scope
    • Base pay administration, variable pay, sales incentives, equity compensation (RSUs, options, ESPP), recognition, allowances, benefits, leaves, and mobility-related rewards
    • Global payroll interfaces and shadow payroll where applicable
    • Vendor-managed benefits and third-party administrators
    • Data flows among HRIS, payroll, equity platforms, benefits administration, timekeeping, and accounting systems
    • Compliance with statutory obligations in <Country> and other operating jurisdictions
  • Out of Scope
    • Non-compensation internal audits unrelated to Total Rewards
    • Investigations governed by separate ethics or legal protocols unless referred
    • Detailed IT general controls testing beyond interfaces and access relevant to Total Rewards
  • Applicability
    • Applies to all employees of <Company Name> inclusive of full-time, part-time, temporary, interns, and contingent workers where local law or policy includes them in a reward program
    • Applies to all subsidiaries and joint ventures where <Company Name> holds operational control

Governance and Principles

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Audit Philosophy

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  • Risk-based coverage prioritizing higher-risk geographies, programs, and transactions
  • Independence of testing from day-to-day administration where practicable
  • Proportionality of testing effort to materiality and risk impact
  • Documentation sufficiency to allow a knowledgeable reviewer to re-perform and reach the same conclusion

Ethical Standards and Confidentiality

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  • Protect PII and PHI under applicable laws (e.g., GDPR in <Country or Region>, HIPAA in <Country>)
  • Limit data access to least privilege; use secure storage and transfer solutions approved by <Security Team Name>
  • Do not retaliate against employees participating in audits or raising concerns in good faith
  • Coordinate with Legal for holds and preservation when relevant to litigation or investigations

Roles and Responsibilities

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  • Total Rewards (TR) Operations
    • Provide process documentation, data extracts, and evidence
    • Execute remediation actions within agreed timelines
  • TR Governance/Compliance
    • Own this procedure, maintain control inventory, coordinate testing, track issues
  • Internal Audit
    • Provide independent oversight, challenge risk assessments, and perform or validate testing for high-risk areas
  • Payroll
    • Provide pay registers, adjustments, tax filings, reconciliations, and support for payroll-related tests
  • Finance/Accounting
    • Validate accruals (bonuses, commissions, stock comp), account reconciliations, and financial statement assertions
  • Legal/Privacy
    • Advise on regulatory requirements, cross-border data transfers, and data minimization
  • HRIS/IT
    • Manage access controls, integrations, change management, and logging
  • Vendors
    • Provide SOC reports, SLAs, control attestations, and support sample testing as contractually required

Audit Framework Overview

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Audit Lifecycle Steps

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  1. Annual risk assessment and audit plan approval by <Governance Committee Name>
  2. Engagement planning and scoping memo with defined objectives, timelines, sampling, and stakeholders
  3. Walkthroughs and documentation of processes, risks, and controls (RACM)
  4. Data acquisition, validation, and scoping of populations
  5. Control testing and substantive procedures per this document
  6. Issue rating, root cause analysis, and management action plans
  7. Reporting of results to management and governance forums
  8. Remediation validation and closure
  9. Lessons learned and continuous improvement updates to procedures

Annual Planning Artifacts

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  • Risk heat map covering domains: compensation, benefits, equity, payroll, vendors, compliance filings, leave
  • Multi-year rotation schedule for low-to-moderate risk areas; annual coverage for high-risk areas
  • Expected effort hours, resource plan, and coordination with Internal Audit calendar
  • Regulatory change impact assessment for <Year> (e.g., new pay transparency laws in <Country/State>)

Risk Assessment and Materiality

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Risk Categories and Examples

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  • Strategic resulting from misaligned pay programs harming talent outcomes
  • Operational such as incorrect pay calculations, missed deadlines, or data interface failures
  • Compliance/Legal including non-compliance with wage laws, benefits regulations, tax requirements, or plan documents
  • Financial Reporting misstatements in compensation-related accruals or expense recognition
  • Reputational adverse employee experience, media, or regulator attention

Materiality Guidelines

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  • Quantitative: testing thresholds for errors of <Amount> or <Percentage> of total population value
  • Qualitative: items impacting legal compliance, protected classes, executive pay, or board reporting are material regardless of value
  • Example calibration for annual cycle:
    • Payroll accuracy: flag variances greater than <Percentage, e.g., 0.5%> of total payroll or <Amount, e.g., <Amount>>
    • Equity grants: any deviation from board-approved guidelines is material
    • Benefits eligibility: errors affecting coverage or claims are material

Issue Severity and Priority

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Severity Description Typical SLA
High Legal breach, financial misstatement risk, or broad employee harm Remediate within <30-60 days>
Medium Control weakness with limited impact or compensating controls present Remediate within <60-90 days>
Low Process efficiency or documentation improvements Remediate within <90-120 days>

Controls Inventory and Control Objectives

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Compensation Administration

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  • Ensure base pay, bonuses, sales incentives, and spot awards are authorized, calculated correctly, and compliant with policy and law
  • Control objectives include proper approvals, segregation of duties, audit trails, and adherence to pay ranges and plan rules

Benefits and Leaves

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  • Ensure eligibility, enrollment, contributions, and employer funding comply with plan documents and laws
  • Ensure leave accrual, usage, and pay replacement follow policy and statutory requirements

Payroll and Timekeeping

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  • Ensure gross-to-net pay accuracy, tax withholdings, remittances, filings, and timely payments
  • Validate time capture accuracy, overtime compliance, and treatment of non-exempt vs exempt classifications

Equity Compensation

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  • Ensure grants align with board approvals, vesting schedules, and tax reporting
  • Validate accounting under <IFRS/ASC> and withholding compliance in <Country>

Vendor and Third-Party Management

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  • Ensure SOC reports are reviewed, SLAs are monitored, and interfaces are reconciled
  • Validate fees, eligibility decisions, and data security obligations

Regulatory Filings and Reporting

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  • Ensure accurate and timely filings such as <Country-specific filings>, <Statements>, and required disclosures

Data Sources and Access Management

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Systems of Record and Key Feeds

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  • HRIS: <System Name> as the source for employee master data
  • Payroll: <Payroll System Name> for pay registers and tax reporting
  • Equity: <Platform Name> for grants, vesting, and tax events
  • Benefits: <Vendor Name> platform for eligibility, enrollment, and billing
  • Timekeeping: <System Name>
  • Accounting/ERP: <ERP Name> for accruals and expense postings

Data Access and Retention

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  • Provision access using least privilege with approvals by <Data Owner> and <Security>
  • Retain audit workpapers for <Retention Period, e.g., 7 years> or longer if required by <Country> law
  • Encrypt data at rest and in transit using <Encryption Standard>

Sampling Methodology

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Sampling Approaches

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  • Random sampling for homogenous populations
  • Stratified sampling by country, job level, pay group, or transaction type
  • Judgmental sampling for rare or high-risk items (e.g., executive rewards, terminations with severance)
  • Attribute sampling for pass/fail controls and variables sampling for amount-based tests

Sample Sizes and Parameters

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  • Default attribute sample size: <Sample Size, e.g., 25> per control per period unless population is small
  • Variables sampling: tolerate misstatement of <Percentage or Amount> with confidence of <Confidence Level, e.g., 95%>
  • For populations under <N, e.g., 100>, test either 100% or a minimum of <Sample Size> high-risk items

Population Definition and Validation

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  • Reconcile populations to system reports or general ledger totals before sampling
  • Document inclusions and exclusions and any filters applied

Detailed Audit Procedures by Domain

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1. Base Pay and Job Data

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  • Control Objectives
    • Pay changes are approved, within range, and effective on correct dates
    • Job codes, grades, and FLSA status are accurate
  • Procedures
    • Obtain population of pay changes during <Period> and sample using defined methodology
    • For each sample, verify approval evidence by <Approver Title>, effective date in HRIS, and compensation letter or system record
    • Validate new pay against salary structure; investigate exceptions above <Percentage, e.g., 10%> increase without exception approval
    • Cross-check FLSA or local classification against job duties and local law in <Country>
    • Reconcile headcount and base pay totals to general ledger and payroll
  • Common Red Flags
    • Retroactive changes without approvals
    • Frequent off-cycle adjustments
    • Inconsistent job leveling across business units

2. Variable Pay and Bonus Programs

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  • Control Objectives
    • Eligibility, targets, and payouts follow plan documents
    • Funding aligns with approved metrics; calculations are accurate
  • Procedures
    • Obtain plan document for <Plan Name> and funding approval by <Committee Name>
    • Test calculation logic for a sample of <Sample Size> payouts; recompute using source performance data
    • Confirm pro-ration rules for hires, leaves, and transfers
    • Verify accounting accruals and reversals in <Ledger Account> tie to payouts
    • Check cap and floor rules, rounding, and currency conversions
  • Examples
    • Flag differences above <Percentage, e.g., 2%> or <Amount> between calculated and paid

3. Sales Incentives and Commissions

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  • Control Objectives
    • Territory, quota, crediting, and rate tables are controlled and documented
  • Procedures
    • Sample crediting adjustments and verify approvals and audit trails
    • Recalculate commissions for sample participants using rate tables and eligible revenue from <CRM System>
    • Trace disputes to resolution and timeliness metrics
    • Validate draw and clawback application and tax treatment in <Country>

4. Equity Compensation

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  • Control Objectives
    • Grants match board approvals; vesting and tax are proper
  • Procedures
    • Reconcile approved grant list to uploaded grants in <Equity Platform>
    • For sampled grants, verify grant price, shares, vesting, and participant eligibility
    • Test withholding and reporting for taxable events; verify remittance deadlines
    • Confirm accounting under <ASC 718/IFRS 2> with Finance; reconcile expense to ledger
    • Review modification events and documentation

5. Benefits Eligibility, Enrollment, and Billing

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  • Control Objectives
    • Eligibility is timely and accurate; contributions align to plan documents
  • Procedures
    • Reconcile HRIS eligibility files to vendor enrollments for <Month/Quarter>; investigate mismatches
    • Test evidence of qualifying life events and effective dates per <Country> rules
    • Recalculate employee and employer contributions for sampled payroll cycles
    • Reconcile vendor invoices to enrollment and payroll deductions; validate credits and retro adjustments
    • Review evidence of annual SOC reports from <Vendor Name> and control exceptions

6. Leaves and Time Off

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  • Control Objectives
    • Leave eligibility, accrual, and pay comply with law and policy
  • Procedures
    • Sample leave cases and verify documentation, approvals, and notification timelines
    • Recalculate accruals and balances; test carryover and forfeiture rules
    • Validate pay replacement under statutory programs in <Country> and coordination with employer top-up

7. Payroll Accuracy and Tax Compliance

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  • Control Objectives
    • Accurate gross-to-net, timely remittances, and filings
  • Procedures
    • Reconcile payroll registers to GL postings by pay period; review suspense accounts
    • Sample pay elements and recompute tax and benefit deductions; verify wage caps and limits
    • Confirm payment timeliness and filing acknowledgments for <Country/State> agencies
    • Test off-cycle payments, reversals, and negative net scenarios for appropriate approvals
    • Validate year-end reporting (e.g., <Forms/Statements>) to cumulative payroll data

8. Recognition, Allowances, and Perquisites

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  • Control Objectives
    • Awards and allowances are approved, taxed appropriately, and policy-compliant
  • Procedures
    • Sample awards from <Platform Name>; verify policy alignment and taxability treatment
    • Review auto, housing, meal, and education allowances; confirm rates, approvals, and gross-up rules
    • Test imputed income calculations for taxable benefits in <Country>

9. Mobility and Shadow Payroll

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  • Control Objectives
    • Tax equalization and shadow payroll are accurate and timely
  • Procedures
    • Sample assignee files; validate cost-of-living, hardship, and per diem allowances
    • Verify shadow payroll postings in host country for equity events and bonuses
    • Confirm compliance with social security totalization and treaty positions

10. Vendor Management and Data Interfaces

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  • Control Objectives
    • Vendors meet service and control commitments; interfaces are complete and accurate
  • Procedures
    • Obtain and review current SOC 1/2 reports; document complementary user entity controls
    • Validate interface control totals between systems; reconcile rejects and reprocessing
    • Review incident logs, service credits, and SLA performance against <Contract ID>

Use of Analytics and Automated Testing

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  • Duplicate payment detection across payroll cycles
  • Variance analysis by pay group and country beyond <Threshold Percentage>
  • Outlier detection of pay changes vs. market range and performance ratings
  • Eligibility mismatches between HRIS and vendor files
  • Equity vesting and tax anomalies around blackout periods

Data Quality Checks

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  • Mandatory field completeness for identity, grade, pay rate, and status
  • Valid code sets for job, location, and departments
  • Date logic (effective date ordering, no future-dated payments unless expected)

Documentation Standards and Evidence

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Working Papers Must Include

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  • Objective, scope, population definition, sampling method, and sample rationale
  • Control descriptions and links to policy or plan documents
  • Detailed test steps and tickmarks
  • Evidence copies or secured references to system reports, screenshots, or logs
  • Results, exceptions, root cause analysis, and impact
  • Management action plans with owners and target dates

Evidence Acceptability Criteria

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  • Legible, complete, and from authoritative sources
  • Tied to unique identifiers (employee ID, transaction ID)
  • Re-performable calculations with source references

Issue Management and Remediation

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Issue Lifecycle

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  1. Document issue with clear condition, criteria, cause, consequence, and corrective action
  2. Rate severity and priority per materiality guidance
  3. Assign owner and target remediation date
  4. Track progress and validate closure with new evidence
  5. Monitor for recurrence in subsequent cycles

Root Cause Categories

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  • Policy design gap, inadequate procedures, training gap, system configuration, access control, change management, vendor error, manual process risk

Reporting and Governance

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Deliverables

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  • Planning memo
  • RACM (Risk and Control Matrix)
  • Audit report with executive summary, detailed findings, and management responses
  • Board or committee packet with metrics and heat map
  • Remediation validation memo

Key Metrics (Examples)

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  • Payroll first-pass accuracy > <Percentage, e.g., 99.5%>
  • Benefits enrollment match rate > <Percentage>
  • On-time vendor SOC review completion > <Percentage>
  • Average remediation days by severity
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Regulatory Reference Examples

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  • Pay equity and transparency laws in <Country/State>
  • Wage and hour regulations in <Country>
  • Benefits mandates (statutory health, retirement, insured benefits) in <Country>
  • Data privacy laws (GDPR, <Local Law>)
  • Securities and tax reporting for equity in <Country>

Note: Engage Legal to confirm applicability by jurisdiction and maintain a regulatory inventory with owners and review cadence.

Review and Approval Process for This Procedure

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Version Control

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Version Date Summary of Changes Author Approver
v<Number> <Date> Initial release <Name> <Name/Title>
v<Number> <Date> Updated sampling and equity procedures <Name> <Name/Title>

Review Cadence

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  • Minimum annual review or upon significant regulatory or program changes
  • Interim updates permitted with documented rationale and approvals

Approvals

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  1. Draft by Document Owner
  2. Review by TR Leadership and Compliance
  3. Legal/Privacy sign-off where required
  4. Final approval by <CHRO or Committee>

Implementation Guidelines for <Company Name>

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Tailoring the Template

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  • Insert <Company Name> roles, system names, and country list
  • Map your controls to the RACM example and add program-specific controls
  • Define quantitative materiality thresholds appropriate to your payroll scale
  • Align with Internal Audit methodology to avoid duplication

Standing Calendar

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Period Activities
Q1 Annual risk assessment, plan approval, benefits vendor SOC reviews
Q2 Base pay and payroll accuracy testing, equity grants review
Q3 Benefits billing reconciliation, leave compliance checks, vendor SLA review
Q4 Variable pay payout testing, year-end reporting, remediation validation

Tools and Enablers

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  • Data extraction guides for <HRIS/Payroll/Equity>
  • Secure evidence repository with access control by <Tool Name>
  • Standardized scripts for recalculations and reconciliations

Sample Risk and Control Matrix (RACM) Extract

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Risk ID Risk Statement Control ID Control Description Frequency Owner Control Type
C-01 Unauthorized pay changes CTRL-COMP-01 HRIS workflow requires approval by manager and HRBP before pay effective date Per Transaction <Owner Title> Preventive
P-02 Payroll interface failure CTRL-INT-02 Interface control totals validated and signed-off before payroll close Per Pay Cycle <Owner Title> Detective
E-03 Equity grants exceed approved pool CTRL-EQ-03 System-enforced caps and monthly reconciliation to board-approved pool Monthly <Owner Title> Preventive/Detective

Checklists

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Pre-Audit Planning Checklist

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  • Confirm audit objectives, scope, and timeline
  • Identify stakeholders and obtain availability
  • Validate data sources and extract schedules
  • Define sampling plans and materiality thresholds
  • Confirm secure data transfer methods
  • Communicate audit announcement to impacted teams

Evidence Collection Checklist

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  • Approvals and plan documents
  • System logs and workflow history
  • Calculations and reconciliations
  • Vendor reports and SOC reviews
  • Regulatory filings confirmations

Glossary of Terms and Definitions

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  • Total Rewards Comprehensive compensation and benefits, including cash, equity, benefits, and recognition
  • RACM Risk and Control Matrix mapping risks to controls and test plans
  • PII/PHI Personally Identifiable Information and Protected Health Information
  • SOC 1/2 Service Organization Control reports on service providers’ controls
  • FLSA Fair Labor Standards Act or local equivalent in <Country>
  • ESPP Employee Stock Purchase Plan
  • RSU Restricted Stock Unit
  • Imputed Income Taxable value assigned to certain benefits
  • Shadow Payroll Host country payroll for assignees to meet tax obligations
  • Materiality Threshold where an error influences decision-making
  • Compensating Control A control that reduces risk where primary control is weak

Communication to Employees and Managers

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What This Audit Means for You

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This communication is to let you know that <Company Name> periodically reviews our pay, benefits, and related processes to make sure they are accurate, fair, and compliant with the laws in the places where we operate. These reviews, called Total Rewards audits, help us confirm that employees are paid correctly and on time, benefits are administered as promised, and personal information is protected.

During the audit period, some teams may be asked to share documents, reports, or confirmations. If you receive a request, it will come from the Total Rewards team or a designated partner in Payroll, HR, or Internal Audit. We work to keep requests focused and to minimize disruption to your day-to-day work.

You may notice small changes as we improve our processes, like clearer pay statements, updated benefits enrollment steps, or revised approval workflows. These changes are part of our commitment to continuous improvement and to giving you an excellent employee experience.

Your personal information remains confidential. We only use the minimum data needed and follow strict safeguards approved by our Security and Privacy teams. Audit materials are stored securely, and only authorized personnel can access them.

If you have a question about your pay, benefits, or statements, please reach out to <HR Support Channel>. If you see something that does not look right, please tell us. Reporting concerns helps us fix issues quickly and is protected under our non-retaliation policy. You can raise concerns with <Manager Name>, the HR team, or anonymously through <Hotline Name>.

Here is what to expect:

  1. We plan the audit and let relevant teams know the timeline.
  2. We review processes and data, sometimes asking for clarifications or documents.
  3. We share results with leadership and publish any relevant employee-facing updates.
  4. If we find issues, we fix them and confirm the fixes worked.

Thank you for your cooperation. Our goal is simple: to ensure rewards at <Company Name> are accurate, fair, timely, and compliant, so you can focus on doing your best work and enjoying the rewards you have earned.


Document Information:

  • Document Type: Total Rewards Audit Procedures
  • Category: Compliance & Governance
  • Generated: August 28, 2025
  • Status: Sample Template
  • Next Review: <Insert Review Date>

Usage Instructions:

  1. Replace all text in angle brackets < > with your company-specific information
  2. Review all sections for applicability to your organization
  3. Customize content to reflect your company's policies and local regulations
  4. Have legal and HR leadership review before implementation
  5. Update document header with your company's version control information
  6. At bottom of the document you find a short example on how the content could be communicated to end-users, for instance employees.

This sample document is provided for reference only and should be customized to meet your organization's specific needs and local legal requirements.